Shipping policy
Shipping Policy
Order Processing
Orders are normally processed and shipped within 1–2 business days after payment is confirmed.
Orders placed on weekends, Japanese public holidays, or during temporary business closures may be processed on the next business day.
Shipping Charges
Shipping is free for all destinations currently available through our online store. Shipping costs are incorporated into our product pricing.
Estimated Delivery Times
Estimated delivery times after shipment are as follows:
- Japan: 1–3 business days
- Taiwan and South Korea: 2–5 business days
- Other supported international destinations: 5–10 business days
These delivery times are estimates only and are not guaranteed.
International deliveries may take longer due to customs clearance, holidays, weather conditions, carrier delays, or other circumstances outside our reasonable control.
International Shipping
International orders are generally shipped from Japan using EMS (Express Mail Service) with tracking.
We currently ship only to countries and regions available for selection at checkout. If a destination is not available at checkout, we are currently unable to ship to that destination.
Customs Duties and Import Taxes
For international orders, customs duties, import taxes, VAT, GST, brokerage fees, or other charges may be imposed by the destination country or region.
Unless otherwise expressly stated, these charges are not included in the purchase price and are the responsibility of the customer.
Good Price Company cannot determine in advance whether such charges will apply or how much they will be.
Tracking
Tracking information will be provided when available after your order has been shipped.
Please allow some time for tracking information to become active after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has been shipped.
Undeliverable or Returned Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, or another reason attributable to the recipient, please contact us so that we can review the available options.
Additional shipping charges may apply if reshipment is requested.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly at info@goodpricecompany.shop and include your order number and photographs showing the issue where possible.
Returns and refunds are handled in accordance with our Refund Policy.
Contact
If you have any questions about shipping or delivery, please contact:
Good Price Company
Email: info@goodpricecompany.shop