Refund policy

Return & Refund Policy

Returns

We do not accept returns or exchanges due to change of mind, ordering the wrong item, or other customer-related reasons, except where required by applicable consumer protection laws.

If your item arrives damaged, defective, significantly different from the description, or if you receive the wrong item, please contact us within 7 days of delivery at info@goodpricecompany.shop.

Please include your order number and, where possible, photographs showing the issue.

Items sent back to us without first contacting us and receiving return instructions may not be accepted.

Damages and issues

Please inspect your order upon delivery and contact us promptly if the item is defective, damaged in transit, or incorrect so that we can evaluate the issue and provide an appropriate solution.

For pre-owned items, minor wear, scratches, packaging damage, or other conditions clearly shown or described on the product page are not considered defects.

Return shipping

If the return is due to an error on our part, including a defective, damaged, or incorrect item, we will cover the reasonable return shipping costs.

Where a return is permitted by mandatory consumer law for reasons other than our error, return shipping costs are generally the responsibility of the customer unless applicable law requires otherwise.

Please contact us before returning any item. We will provide the return address and shipping instructions after the return request has been approved.

Exchanges

Because many of our products are limited-stock or one-of-a-kind items, a replacement may not always be available.

If an exchange is not possible, we may offer a refund instead.

European Union cancellation rights

If your order is delivered to a country where mandatory consumer protection laws provide a statutory right of withdrawal or cancellation, those rights will apply notwithstanding the policy above.

For consumers in the European Union, this generally includes the right to cancel eligible distance-sale purchases within 14 days of receiving the goods, subject to applicable legal exceptions and conditions.

Refunds

Once we receive and inspect an approved return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

If more than 15 business days have passed since we confirmed your refund and you have not received it, please contact us at info@goodpricecompany.shop.

Contact

For any questions regarding returns or refunds, please contact:

Good Price Company
Email: info@goodpricecompany.shop